The contents posted on this Website contain external links or pointers to information created and maintained by other public and private agencies. These links and pointers are provided for the client’s convenience. The County of Los Angeles Aging and Disabilities Department New Freedom Transportation Services does not control or guarantee the accuracy, relevance, timeliness or completeness of this outside information. The County of Los Angeles Aging and Disabilities Department New Freedom Transportation Services does not endorse individual providers, products or services.
211 Los Angeles County
211 LA County provides information and referral support for Los Angeles County residents in need for social services, including transportation. Residents of Los Angeles County can call 211 from their landline or cell phone, and speak to a community resource agent who can connect many services throughout the County.
To learn more about 211 Los Angeles County, please follow this link to take you to their Transportation Database – For specific transportation services in your community, search our transportation database by entering your zip code. Once entered, click “search” and you will be given information of the available transportation resources in your area.
Metro provides a system of bus, light rail, and subway lines throughout Los Angeles County. Metro fares are discounted for Seniors 62 years of age and older, disabled and Medicare customers. In order to apply for a reduced fare. Applications for discounted fare are available at any Metro Customer Center or via phone at 213.680.0054.
For more information on Metro’s services for older adults click (SENIOR)
Metro Trip Planner –
If you want to know the easiest public transit route to a certain destination you can find out in several ways:
- Make a toll-free call at 323-GO-METRO
- Use Metro’s online trip planner by clicking (METRO).
ACCESS is a curb-to-curb shared-ride transportation program that is provided for elderly and disabled individuals within Los Angeles County.
Eligible individuals are required to schedule rides ahead of time. ACCESS does not provide emergency or same day transportation services. Most ACCESS rides are shared with other ACCESS riders.
To qualify for ACCESS, you must schedule an eligibility appointment. ACCESS will schedule a pick up at the curb-side of your home and transported to ACCESS headquarters where the intake and application process will take place. Once completed, the applicant will be taken back to their home.
To learn more and to schedule an appointment to apply for ACCESS, click (here).
Clicking the link will take client to ACCESS website.
Dial -A-Ride Services
“Dial-a-ride” services are for qualified residents of the unincorporated areas of Los Angeles County. Dial-a-ride is a service that is provided for the elderly and persons with disabilities. It is a curb-to-curb, shared ride service and the participant must make an appointment for service ahead of time.
This service is available for applicants who reside in unincorporated County areas. Dial-a-ride operates seven days a week, 24 hours of the day in some areas of Los Angeles County.
The unincorporated communities or cities that provide Dial-a-ride services are:
- Agoura Hills
- Alondra Park/Del Aire/El Camino Village
- Altadena/Kineloa Mesa/East San Gabriel/East Pasadena/San Pascual
- Antelope Valley
- Avocado Heights/Bassett/Hacienda Heights
- Calabasas/East Malibu/Topanga Canyon
- East Los Angeles/City Terrace/Belvedere Gardens
- Carson/Long Beach
- Chatsworth/West Hills/Kagel Canyon
- La Crescenta/Montrose
- Ladera Heights/Baldwin Hills/View Park/Windsor Hills
- Marina Del Rey
- Mid San Gabriel (near Arcadia, Monrovia, and Duarte)
- Palos Verdes Peninsula
- Rancho Dominguez
- Rowland Heights
- Santa Clarita Valley
- South San Gabriel
- Valinda/Charter Oak/and other areas near the Cities of West Covina, La Puente, and Covina
- Walnut Park/Florence/Firestone/Graham
- West Whittier/South Whittier
For more information, please contact Access Services, Inc. at:
Phone: 1-800-827-0829; TDD: 1-800-827-1359
Or click here Department of Public Works